Support Services

Support Services

Most businesses report a need for objective and expert guidance when it comes to risk management, best practices, and new technology. PPMA provides vCIO (virtual Chief Information Officer) services, allowing our expert team to partner with you. We will learn the unique needs of your business and work with you to create and manage a big-picture strategy, while determining the best way to integrate and leverage technology, and supporting you as you make the decisions which move your company toward becoming a leading industry player.

PPMA provides installation and support for all hardware and software sold under VAR (Value Added Reseller) line items.

As a vCIO, we will act as your business advisor, recommending short- and long-term changes to technology. Our goal is not only to build up your technological base, but to create strong business relationships.

We will:

  • Identify the areas were technology can be more helpful – and where it may be a hindrance.
  • Identify areas of opportunity to improve how technology serves your goals and serve as your key MSP resource to keep you in the loop when new technologies arise.
  • Advise you of the benefits of implementing new technologies to help your business reach its stated goals.
  • Recommend new communications capability to increase reliability and security of your current environment.